Refund policy

Because every item is custom-made with your photos, we can't accept returns or exchanges. However, we stand behind the quality of our work. If your order arrives damaged, has a printing defect, or something just doesn't look right, email us at hello@pinandpress.co with a photo of the issue and your order number. We'll make it right — whether that means a reprint or a refund.

Please contact us within 14 days of delivery.